Privacy policy
Privacy policy
Last updated:
Last updated:
Aug 11, 2025
Aug 11, 2025
General
This Privacy Policy describes how we collect, use, process, and disclose your personal information as defined hereunder and to help you understand and exercise your privacy rights during your access to and use of www.harmoney.in (the “Website”) and/ or any other services that may be rendered by Harmoney (collectively referred to as “Services”). By availing the Services, You accept and agree to be bound by the terms and conditions of this Privacy Policy and consent to Us collecting, storing, processing and sharing information including Your information in accordance with this Privacy Policy.
This Privacy Policy does not apply to the Customer Data as defined in the Terms and Conditions.
We may, at our sole discretion, amend this Privacy Policy, and unless otherwise notified, amendments will be effective when the Company posts such updated this Privacy Policy on the Website. In case of any changes to this Privacy Policy, we will change the "Last Updated" date above. Your continued access or use of the Services after such posting constitutes your consent to be bound by this Privacy Policy, as amended.
We are committed to protecting and respecting Your privacy. We collect Your Information and process Your data in accordance with the applicable laws.
All capitalised terms used herein however, not defined under this Privacy Policy, shall have the meaning ascribed to them under the Terms and Conditions.
Information We Collect
We collect information of the Customer at the time of signing up for the Services, during your interactions or communications with our sales and support staff or otherwise, execution of Order form for subscribing to the Services, when subscribing for additional services, while making payment for the Services, while using any interactive features of the Services and while making applications for job openings and opportunities posted on our Website.
The personal information collected by us shall include the following:
Your name, email, phone number, job title/designation, address or other similar heads of information that allow us to accurately identify You
Your company billing information, including legal entity name and tax identification number
Your payment information, including credit card and bank account information;
Any other information voluntarily provided to Us
We may also collect information about Your mobile or computing device, operating system, browser information, IP address, files accessed, errors generated, timezone, and mobile network information or other similar heads of information collected when You use our Services.
All of the above heads of information are collectively referred to as “Customer Information/ Information”. This Privacy Policy does not apply to, nor does the Company take any responsibility for, any information that is collected by any third party during Your use of the Services through any links You click and view during Your use of the Services.
Cookies
We use essential cookies to ensure the proper functioning of the Services. These cookies are necessary for features like maintaining user settings, session management, and authentication of various components of the Services. We do not use cookies for advertising or tracking purposes.
We use third-party cookies for personalisation and website analytics. These cookies allow us and third-party services to collect aggregated data for statistical analysis of how visitors use our Website. This information helps us enhance your overall user experience.
Use of Information
We use Your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below:
Providing access to our Services by signing up, setting up and administering your account (including for access credentialing purposes), technical and customer support and training;
To ensure compliance and security, to detect security incidents, prevent fraudulent activities or unauthorized access and protecting against malicious, deceptive, fraudulent or illegal activity;
To measure and track usage, analyse performance, fix errors, provide support, improve and develop our Services;
For the maintenance and continuous improvement of the Services and developing new features, products and services;
To comply with reporting requirements of Third Party providers and Regulators
Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Policy, debugging to identify and repair errors with our Services
To contact You for handling enquiries and complaints, deliver updates, information, administrative notices, targeted advertisements and any other communication relevant to Your use of the Services;
To contact You for participation in, and to conduct, and manage, events, seminars, meetings, and/or other related gatherings, to conduct, surveys, polls or other research activities and to analyse the data collected for market research purposes
Disclosure of the Data pursuant to any law, regulation or legal process or to comply with applicable tax, accounting and financial reporting obligations
The Company shall retain the Data for as long as required to fulfil the above-mentioned requirements, comply with legal obligations in accordance with applicable laws and regulations pertaining to preservation of records and to resolve disputes.
Sharing of Your Information
The Company will not publish, sell, or rent Your Information to third parties for their marketing purposes without Your explicit consent. The Company will use the information collected primarily for the purpose of providing the Services. We share your information for the purposes set out with the following categories of recipients:
Third Parties: Third-party service providers and vendors that assist us with the provision of our Services may have access to personal information needed to perform their functions and shall not use it for other purposes. This includes Exchange and Data vendors and service providers that provide us with IT support, hosting, payment processing, customer service, and related services.
Affiliates: We may disclose your information with our affiliates for administrative purposes, including activities such as IT management, for them to provide services to you or support and supplement the Services we provide.
APIs/SDKs. We may use third-party application program interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth in “Contact Us” below.
Law Enforcement or Regulations: We may access, preserve or disclose Your Information where we have a duty to or are permitted to disclose your personal information by law (e.g. government agencies, regulators, law enforcement, courts and other public authorities) or where reasonably required to protect our rights, users, systems and Services (e.g. legal counsel and information security professionals).
Data Security - How We Secure Information
We take steps to protect your Information. The Information that You provide, subject to disclosure in accordance with the Company’s Privacy Policy, shall be maintained in a safe and secure manner. The Company’s databases and information are stored on secure servers with appropriate firewalls and are protected with reasonable security practices and procedures including password protection, encryption, secure communication, etc. However, given the nature of internet transactions, the Company does not take any responsibility for the transmission of information over the internet including user Information shared and collected. You acknowledge that transmission of user Information on the internet is done at Your risk. The Company does not take any responsibility for You or any third party circumventing the privacy settings or security measures it has in place or those provided to You during the use of the Services.
While the Company will use all reasonable efforts to ensure that user Information and other information submitted by You is safe and secure, we cannot ensure or warrant the security of any information you provide to us and offer no representation, warranties or other assurances that the security measures are adequate, safe, fool proof or impenetrable. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.
As a user of the Services, You also have the responsibility to ensure data security. You should use the Services offered in a responsible manner. Do not share Your username or password with any person. You are solely responsible for all acts done under the username You are registered under.
By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by sending an email to you.
Accessing and Updating your Information
You can access and review Your information shared by You by placing a request with Us. You can change, alter or otherwise modify or update the information provided by you at any time if the information is factually incorrect or has changed by changing the information in Your User account or by contacting us at support@harmoney.in. For example, You can ask the Company to update Your telephone number or email address.
Age Restrictions
The Services provided by the Company are intended only for Users who do not qualify as a ‘Child’ under the applicable laws of the Customer’s jurisdiction. If You are not of the requisite age, please do not attempt to use any of the Services and You are not authorized to provide any information to the Company. If it comes to the Company’s attention that You are not of the requisite age, Your Information will be deleted without notice to You.
Third Party Links
Our Services may, from time to time, contain links to and from other websites of third parties. Please note that if You follow a link to any of these websites, such websites will apply different terms to the collection and privacy of Your Data and we do not accept any responsibility or liability for these policies. When You leave our Site, we encourage You to read the privacy policy of every website You visit.
Contact Us
If You wish to have the information that You have provided to Us deleted, You can always do so by sending a request to Us at legal@harmoney.in.
You agree and acknowledge that certain information cannot be deleted and will need to be retained by the Company to ensure proper functioning of the Services or as required under applicable laws or law enforcement requests under any judicial proceedings.
If You have questions or concerns about this Policy, or if You wish to place a complaint with regard to privacy requirements or laws, please contact us at legal@harmoney.in. You may also write to Harmoney at the address mentioned in Terms.
General
This Privacy Policy describes how we collect, use, process, and disclose your personal information as defined hereunder and to help you understand and exercise your privacy rights during your access to and use of www.harmoney.in (the “Website”) and/ or any other services that may be rendered by Harmoney (collectively referred to as “Services”). By availing the Services, You accept and agree to be bound by the terms and conditions of this Privacy Policy and consent to Us collecting, storing, processing and sharing information including Your information in accordance with this Privacy Policy.
This Privacy Policy does not apply to the Customer Data as defined in the Terms and Conditions.
We may, at our sole discretion, amend this Privacy Policy, and unless otherwise notified, amendments will be effective when the Company posts such updated this Privacy Policy on the Website. In case of any changes to this Privacy Policy, we will change the "Last Updated" date above. Your continued access or use of the Services after such posting constitutes your consent to be bound by this Privacy Policy, as amended.
We are committed to protecting and respecting Your privacy. We collect Your Information and process Your data in accordance with the applicable laws.
All capitalised terms used herein however, not defined under this Privacy Policy, shall have the meaning ascribed to them under the Terms and Conditions.
Information We Collect
We collect information of the Customer at the time of signing up for the Services, during your interactions or communications with our sales and support staff or otherwise, execution of Order form for subscribing to the Services, when subscribing for additional services, while making payment for the Services, while using any interactive features of the Services and while making applications for job openings and opportunities posted on our Website.
The personal information collected by us shall include the following:
Your name, email, phone number, job title/designation, address or other similar heads of information that allow us to accurately identify You
Your company billing information, including legal entity name and tax identification number
Your payment information, including credit card and bank account information;
Any other information voluntarily provided to Us
We may also collect information about Your mobile or computing device, operating system, browser information, IP address, files accessed, errors generated, timezone, and mobile network information or other similar heads of information collected when You use our Services.
All of the above heads of information are collectively referred to as “Customer Information/ Information”. This Privacy Policy does not apply to, nor does the Company take any responsibility for, any information that is collected by any third party during Your use of the Services through any links You click and view during Your use of the Services.
Cookies
We use essential cookies to ensure the proper functioning of the Services. These cookies are necessary for features like maintaining user settings, session management, and authentication of various components of the Services. We do not use cookies for advertising or tracking purposes.
We use third-party cookies for personalisation and website analytics. These cookies allow us and third-party services to collect aggregated data for statistical analysis of how visitors use our Website. This information helps us enhance your overall user experience.
Use of Information
We use Your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below:
Providing access to our Services by signing up, setting up and administering your account (including for access credentialing purposes), technical and customer support and training;
To ensure compliance and security, to detect security incidents, prevent fraudulent activities or unauthorized access and protecting against malicious, deceptive, fraudulent or illegal activity;
To measure and track usage, analyse performance, fix errors, provide support, improve and develop our Services;
For the maintenance and continuous improvement of the Services and developing new features, products and services;
To comply with reporting requirements of Third Party providers and Regulators
Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Policy, debugging to identify and repair errors with our Services
To contact You for handling enquiries and complaints, deliver updates, information, administrative notices, targeted advertisements and any other communication relevant to Your use of the Services;
To contact You for participation in, and to conduct, and manage, events, seminars, meetings, and/or other related gatherings, to conduct, surveys, polls or other research activities and to analyse the data collected for market research purposes
Disclosure of the Data pursuant to any law, regulation or legal process or to comply with applicable tax, accounting and financial reporting obligations
The Company shall retain the Data for as long as required to fulfil the above-mentioned requirements, comply with legal obligations in accordance with applicable laws and regulations pertaining to preservation of records and to resolve disputes.
Sharing of Your Information
The Company will not publish, sell, or rent Your Information to third parties for their marketing purposes without Your explicit consent. The Company will use the information collected primarily for the purpose of providing the Services. We share your information for the purposes set out with the following categories of recipients:
Third Parties: Third-party service providers and vendors that assist us with the provision of our Services may have access to personal information needed to perform their functions and shall not use it for other purposes. This includes Exchange and Data vendors and service providers that provide us with IT support, hosting, payment processing, customer service, and related services.
Affiliates: We may disclose your information with our affiliates for administrative purposes, including activities such as IT management, for them to provide services to you or support and supplement the Services we provide.
APIs/SDKs. We may use third-party application program interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth in “Contact Us” below.
Law Enforcement or Regulations: We may access, preserve or disclose Your Information where we have a duty to or are permitted to disclose your personal information by law (e.g. government agencies, regulators, law enforcement, courts and other public authorities) or where reasonably required to protect our rights, users, systems and Services (e.g. legal counsel and information security professionals).
Data Security - How We Secure Information
We take steps to protect your Information. The Information that You provide, subject to disclosure in accordance with the Company’s Privacy Policy, shall be maintained in a safe and secure manner. The Company’s databases and information are stored on secure servers with appropriate firewalls and are protected with reasonable security practices and procedures including password protection, encryption, secure communication, etc. However, given the nature of internet transactions, the Company does not take any responsibility for the transmission of information over the internet including user Information shared and collected. You acknowledge that transmission of user Information on the internet is done at Your risk. The Company does not take any responsibility for You or any third party circumventing the privacy settings or security measures it has in place or those provided to You during the use of the Services.
While the Company will use all reasonable efforts to ensure that user Information and other information submitted by You is safe and secure, we cannot ensure or warrant the security of any information you provide to us and offer no representation, warranties or other assurances that the security measures are adequate, safe, fool proof or impenetrable. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.
As a user of the Services, You also have the responsibility to ensure data security. You should use the Services offered in a responsible manner. Do not share Your username or password with any person. You are solely responsible for all acts done under the username You are registered under.
By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by sending an email to you.
Accessing and Updating your Information
You can access and review Your information shared by You by placing a request with Us. You can change, alter or otherwise modify or update the information provided by you at any time if the information is factually incorrect or has changed by changing the information in Your User account or by contacting us at support@harmoney.in. For example, You can ask the Company to update Your telephone number or email address.
Age Restrictions
The Services provided by the Company are intended only for Users who do not qualify as a ‘Child’ under the applicable laws of the Customer’s jurisdiction. If You are not of the requisite age, please do not attempt to use any of the Services and You are not authorized to provide any information to the Company. If it comes to the Company’s attention that You are not of the requisite age, Your Information will be deleted without notice to You.
Third Party Links
Our Services may, from time to time, contain links to and from other websites of third parties. Please note that if You follow a link to any of these websites, such websites will apply different terms to the collection and privacy of Your Data and we do not accept any responsibility or liability for these policies. When You leave our Site, we encourage You to read the privacy policy of every website You visit.
Contact Us
If You wish to have the information that You have provided to Us deleted, You can always do so by sending a request to Us at legal@harmoney.in.
You agree and acknowledge that certain information cannot be deleted and will need to be retained by the Company to ensure proper functioning of the Services or as required under applicable laws or law enforcement requests under any judicial proceedings.
If You have questions or concerns about this Policy, or if You wish to place a complaint with regard to privacy requirements or laws, please contact us at legal@harmoney.in. You may also write to Harmoney at the address mentioned in Terms.